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The most-read analysis and research across QSR Pro. See what operators, franchisees, and investors are reading right now.

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13 articles|831 total published
1
Presto connects drive-thru voice orders to Toast
Operations & Management

Presto connects drive-thru voice orders to Toast

How menu management, voice generation and POS connections bring spoken orders into restaurant operations.

SEP 22, 2026 · 3 MIN READ
2
Chipotle’s 1,500th Chipotlane pairs pickup with kitchen upgrades
Operations & Management

Chipotle’s 1,500th Chipotlane pairs pickup with kitchen upgrades

Chipotle’s September 29 milestone in Florida shows how pickup lanes fit its restaurant expansion.

OCT 6, 2026 · 3 MIN READ
3
Why Dunkin Zero’s sugar claims drew a lawsuit
Operations & Management

Why Dunkin Zero’s sugar claims drew a lawsuit

The dispute turns on allulose and the rules separating nutrition disclosures from marketing claims.

OCT 9, 2026 · 3 MIN READ
Faster pickup handoffs led drive-thru gains in 2026 study
Operations & Management

Faster pickup handoffs led drive-thru gains in 2026 study

Faster pickup handoffs led the study’s service-time gains. Dunkin’ and Chick-fil-A examples show how kitchen work and lane design connect.

OCT 7, 2026 · 3 MIN READ
Subway’s EMEA Blueprint links ordering, kitchens and pickup
Operations & Management

Subway’s EMEA Blueprint links ordering, kitchens and pickup

The January 2027 standard for new stores and remodels follows earlier technology trials. Local formats depend on demand.

OCT 8, 2026 · 3 MIN READ
7 Brew’s $2 protein boost goes nationwide, from coffee to soda
Operations & Management

7 Brew’s $2 protein boost goes nationwide, from coffee to soda

7 Brew expands protein choices alongside coffee brands’ milk and foam.

OCT 2, 2026 · 4 MIN READ
Scooter’s Coffee connects app and marketplace ordering through Olo
Operations & Management

Scooter’s Coffee connects app and marketplace ordering through Olo

June’s marketplace setup and September’s app migration show how Scooter’s connects digital ordering with store systems.

SEP 25, 2026 · 2 MIN READ
Five Guys says its 2,000th restaurant has 150-language kiosks
Operations & Management

Five Guys says its 2,000th restaurant has 150-language kiosks

Five Guys says its CityWalk kiosks offer ordering in 150 languages. Universal’s venue preview advertised breakfast sandwiches and indoor and outdoor seating.

SEP 27, 2026 · 1 MIN READ
KPOT picks Deliverect for marketplace orders and menus
Operations & Management

KPOT picks Deliverect for marketplace orders and menus

KPOT plans a network deployment. Deliverect’s general tools connect shared menus with local exceptions, editing permissions and channel publishing.

SEP 25, 2026 · 3 MIN READ
DonorLink connects Toast food donations to volunteer pickups
Operations & Management

DonorLink connects Toast food donations to volunteer pickups

Food Rescue US links Toast donation records to local pickups, following a 2023 grant initiative.

SEP 23, 2026 · 2 MIN READ
Crunchtime brings prep and waste logging to kitchen screens
Operations & Management

Crunchtime brings prep and waste logging to kitchen screens

The September launch connects tasks, inventory and reporting.

SEP 17, 2026 · 1 MIN READ
DTiQ launches ACTIONiQ to alert restaurant managers
Operations & Management

DTiQ launches ACTIONiQ to alert restaurant managers

DTiQ says ACTIONiQ flags queue conditions, supports scheduled reviews and leaves the response to restaurant managers.

OCT 1, 2026 · 1 MIN READ
KFC Canada's Kwench rollout pairs equipment and site work
Operations & Management

KFC Canada's Kwench rollout pairs equipment and site work

Elevate outlines a program to equip and prepare more than 200 Canadian KFC restaurants.

SEP 24, 2026 · 2 MIN READ