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Operations & Technology

Marcus Chen

Marcus Chen covers restaurant operations and technology for QSR Pro. He focuses on how chains optimize throughput, deploy new systems, and improve the operator experience.

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Technology & Innovation(1)

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technology
Technology & Innovation

Miso Robotics Acquires Zignyl in the $28 Billion Race to Automate Restaurant Kitchens

The maker of Flippy just bought a workforce management platform, signaling that the future of kitchen automation isn't just robots replacing workers. It's a single integrated platform managing robots, labor, and operations together. Here's what operators need to know.

MAR 24, 2026 · 9 MIN READ

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Marcus Chen is part of QSR Pro's editorial team covering every aspect of the QSR industry.

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