Quick-service chicken restaurant known for customer service
Sysco, US Foods, Performance Food Group control ~50% of foodservice distribution. Consolidation creates pricing power and limited alternatives for operators. Small franchisees pay higher costs than national chains. Distribution concentration is permanent - here's how it affects margins and what operators can do.
McDonald's doesn't make money selling Big Macs. It makes money leasing land to franchisees. Ground leases, NNN deals, sale-leasebacks - the real money in QSR is real estate, not burgers.
California's $20 fast food minimum wage took effect April 2024. Employment declined 9,600-19,300 jobs. Prices jumped 5-10%. Store closures accelerated. But the industry didn't collapse. Two years of real data shows both advocates and critics were partially right. Here's who won, who lost, and what other states should learn.
Across the country, franchisees are quietly filing for bankruptcy, defaulting on loans, and walking away. Rising costs, margin compression, and overleveraged operators who can't service their debt. This is the crisis nobody's talking about.
Taco Bell loyalty members visit 76% more often. Starbucks Rewards hit 68% positive sentiment. McDonald's app wins on simplicity. Chick-fil-A uses tiers for premium customers. Wendy's confuses everyone. Chipotle frustrates with slow accumulation. Here's what separates programs that drive repeat business from those that sit unused on phones.
A Big Mac costs .49 normally, .99 at JFK Airport. Airport QSR locations generate M-M annually vs .2M-M for standard stores. Stadium locations do M-M in just 80-100 operating days. The economics, the markups, and why customers pay.