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  1. Home
  2. Glossary
  3. Off-Premise
Operations

Off-Premise

Sales occurring outside the restaurant, including drive-thru, takeout, delivery, and catering. Now represents the majority of QSR revenue.

Related Terms

Digital Orders

Orders placed through mobile apps, websites, kiosks, or third-party platforms rather than in-person at a counter. Rapidly growing share of QSR sales.

Related Articles

Off-Premise Dining Hits 70% of QSR Revenue and the Restaurant Is No Longer the Destination

Drive-thru, delivery, and takeaway now account for more than 70% of revenue at leading QSR brands. The implications go far beyond convenience. This shift is fundamentally rewriting how restaurants are designed, where they are built, how they are staffed, and what the economics of a single unit actually look like.

Operations & Management

QSR's Digital Majority: 40% of Chain Transactions Now Flow Through Apps and Websites

Digital ordering has crossed a critical threshold. More than 40% of chain restaurant transactions globally now originate through apps and websites, according to Mordor Intelligence data. Combined with off-premise formats accounting for 70% of leading brands' revenue, the shift is rewriting how restaurants are designed, staffed, and operated.

Technology & Innovation
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