Technology

Voice Ordering

AI-powered drive-thru and phone ordering systems that understand natural language and process orders without human intervention.

Restaurants Are Losing $20 Billion a Year to Missed Phone Calls. AI Is Finally Fixing It.

Over 40% of restaurant phone calls go unanswered during peak hours, costing the industry an estimated $20 billion annually. A new wave of AI phone ordering platforms is turning that dead air into revenue, and the economics are hard to argue with.

Technology & Innovation

QSR's Digital Majority: 40% of Chain Transactions Now Flow Through Apps and Websites

Digital ordering has crossed a critical threshold. More than 40% of chain restaurant transactions globally now originate through apps and websites, according to Mordor Intelligence data. Combined with off-premise formats accounting for 70% of leading brands' revenue, the shift is rewriting how restaurants are designed, staffed, and operated.

Technology & Innovation

Roy Rogers' Tech Bet: How a 38-Unit Chain Is Using Unified Commerce to Compete With the Giants

Roy Rogers Restaurants has selected Qu as its technology partner to unify ordering, kitchen execution, and menu management across all 38 locations. The move is a case study in why legacy regional brands can't afford to keep running fragmented tech stacks.

Technology & Innovation

UC Santa Cruz Study Reveals the Real Impact of California's $20 Fast Food Wage: Higher Pay, Fewer Hours, and an Automation Surge

A UC Santa Cruz economist spent months interviewing franchise owners across California and found what aggregate BLS data can't show: hours cut 11.5% at one McDonald's group, menu prices up 8-12%, and a capital spending shift toward kiosks and mobile ordering. The findings carry serious implications for operators in states weighing their own $20 wage floors.

Finance & Economics

One Box, One Vendor: Audivi AI and Quail Digital Bet That Bundled Hardware Changes the Voice AI Game

Audivi AI and Quail Digital have announced a global partnership that ships voice AI ordering software pre-loaded onto Quail's drive-thru hardware platform. The move targets the integration complexity that has kept mid-market and independent operators on the sidelines of voice AI adoption, and signals a broader shift in how the technology reaches the market.

Technology & Innovation

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Voice Ordering

Related Articles

Restaurants Are Losing $20 Billion a Year to Missed Phone Calls. AI Is Finally Fixing It.

QSR's Digital Majority: 40% of Chain Transactions Now Flow Through Apps and Websites

Roy Rogers' Tech Bet: How a 38-Unit Chain Is Using Unified Commerce to Compete With the Giants

UC Santa Cruz Study Reveals the Real Impact of California's $20 Fast Food Wage: Higher Pay, Fewer Hours, and an Automation Surge

One Box, One Vendor: Audivi AI and Quail Digital Bet That Bundled Hardware Changes the Voice AI Game

Voice Ordering

Related Articles

Restaurants Are Losing $20 Billion a Year to Missed Phone Calls. AI Is Finally Fixing It.

QSR's Digital Majority: 40% of Chain Transactions Now Flow Through Apps and Websites

Roy Rogers' Tech Bet: How a 38-Unit Chain Is Using Unified Commerce to Compete With the Giants

UC Santa Cruz Study Reveals the Real Impact of California's $20 Fast Food Wage: Higher Pay, Fewer Hours, and an Automation Surge

One Box, One Vendor: Audivi AI and Quail Digital Bet That Bundled Hardware Changes the Voice AI Game

Related Articles

Restaurants Are Losing $20 Billion a Year to Missed Phone Calls. AI Is Finally Fixing It.
Over 40% of restaurant phone calls go unanswered during peak hours, costing the industry an estimated $20 billion annually. A new wave of AI phone ordering platforms is turning that dead air into revenue, and the economics are hard to argue with.
Technology & Innovation

QSR's Digital Majority: 40% of Chain Transactions Now Flow Through Apps and Websites
Digital ordering has crossed a critical threshold. More than 40% of chain restaurant transactions globally now originate through apps and websites, according to Mordor Intelligence data. Combined with off-premise formats accounting for 70% of leading brands' revenue, the shift is rewriting how restaurants are designed, staffed, and operated.
Technology & Innovation

Roy Rogers' Tech Bet: How a 38-Unit Chain Is Using Unified Commerce to Compete With the Giants
Roy Rogers Restaurants has selected Qu as its technology partner to unify ordering, kitchen execution, and menu management across all 38 locations. The move is a case study in why legacy regional brands can't afford to keep running fragmented tech stacks.
Technology & Innovation

UC Santa Cruz Study Reveals the Real Impact of California's $20 Fast Food Wage: Higher Pay, Fewer Hours, and an Automation Surge
A UC Santa Cruz economist spent months interviewing franchise owners across California and found what aggregate BLS data can't show: hours cut 11.5% at one McDonald's group, menu prices up 8-12%, and a capital spending shift toward kiosks and mobile ordering. The findings carry serious implications for operators in states weighing their own $20 wage floors.
Finance & Economics

One Box, One Vendor: Audivi AI and Quail Digital Bet That Bundled Hardware Changes the Voice AI Game
Audivi AI and Quail Digital have announced a global partnership that ships voice AI ordering software pre-loaded onto Quail's drive-thru hardware platform. The move targets the integration complexity that has kept mid-market and independent operators on the sidelines of voice AI adoption, and signals a broader shift in how the technology reaches the market.
Technology & Innovation