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QSR Leadership & People

Profiles, interviews, and analysis of the executives, franchisees, and innovators driving the QSR industry forward.

1
Sweetgreen plans manager pay tied to sales and tenure
People & Culture

Sweetgreen plans manager pay tied to sales and tenure

Sweetgreen’s fiscal 2027 pay plan rewards restaurant sales and tenure, alongside a separate incentive for developing managers.

OCT 31, 2026 · 3 MIN READ
2
Workers pay more for family health coverage at smaller firms
People & Culture

Workers pay more for family health coverage at smaller firms

KFF compares family premiums and worker contributions. Separate federal data distinguish benefit access from enrollment.

OCT 27, 2026 · 1 MIN READ
3
Chick-fil-A adds a second $1,500 scholarship window
People & Culture

Chick-fil-A adds a second $1,500 scholarship window

Restaurant employees can apply in fall and spring. Operators submit recommendations after employee applications.

OCT 7, 2026 · 3 MIN READ
4
Restaurants and bars added 10,800 jobs in September
People & Culture

Restaurants and bars added 10,800 jobs in September

September’s restaurant and bar payroll gain followed a revised increase in August.

OCT 2, 2026 · 4 MIN READ
5
CAVA’s training plan at 500 restaurants
People & Culture

CAVA’s training plan at 500 restaurants

Opening specialists and manager development support the expansion.

SEP 28, 2026 · 3 MIN READ
6
Restaurant Workers in Survey See Several Paths to Advance
People & Culture

Restaurant Workers in Survey See Several Paths to Advance

Surveyed workers see career opportunities with current and other employers.

SEP 27, 2026 · 1 MIN READ
7
How restaurant workers can ask Giving Kitchen for crisis support
People & Culture

How restaurant workers can ask Giving Kitchen for crisis support

Ahead of September 25, Giving Kitchen is pointing food-service workers toward existing crisis assistance and community resources.

SEP 24, 2026 · 3 MIN READ
8
Aspire’s first food-service trainees serve a practice lunch
People & Culture

Aspire’s first food-service trainees serve a practice lunch

Aspire’s first food-service cohort handled a three-course lunch, from taking orders to resetting tables, as part of its preparation for restaurant jobs.

SEP 22, 2026 · 3 MIN READ
9
Thrive put a Goodwill coach in nine restaurants
People & Culture

Thrive put a Goodwill coach in nine restaurants

More than 80 of about 300 Wichita employees used the coach in year one.

SEP 21, 2026 · 2 MIN READ
10
Illustration of a restaurant manager coaching an apprentice beside a food preparation line.
People & Culture

Chipotle Targets Full Apprentice Coverage by the End of 2027

Chipotle aims to extend Apprentice coverage from roughly three-quarters of restaurants to every company-owned location by end-2027.

SEP 15, 2026 · 3 MIN READ
11
people
People & Culture

Massachusetts cites Dunkin operator and staffing firms over worker pay

The $1.46 million assessment covers restitution for 100 employees and state penalties, with findings involving classification, pay and assignment notices.

SEP 3, 2026 · 3 MIN READ
12
people
People & Culture

Wendy’s Gives Tariq Hassan a Combined Marketing and Customer Growth Role

The August leadership change puts customer growth alongside marketing as Wendy’s works through weak U.S. sales. Operators need shared measures and a clear feedback route.

AUG 24, 2026 · 3 MIN READ
13
people
People & Culture

Wendy’s plans new operations role as Suerken prepares QSCC return

Wendy’s is recruiting a chief operations officer while Pete Suerken prepares to return to its independent purchasing cooperative.

AUG 17, 2026 · 3 MIN READ
14
people
People & Culture

Portillo’s cuts headquarters roles as restaurant cost pressures grow

Portillo’s July staffing action affected headquarters and limited field management roles. Its filing projects $1.1 million in restructuring charges and excludes restaurant team members.

AUG 5, 2026 · 3 MIN READ
15
people
People & Culture

SouthFair’s Shipley Agreement Links a Restaurant to Its Neighborhood Mission

SouthFair plans to operate a Shipley franchise at Malcolm’s Point, where Dallas records document a funded property-development loan and a separate proposed grant.

JUL 8, 2026 · 3 MIN READ
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