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The most-read analysis and research across QSR Pro. See what operators, franchisees, and investors are reading right now.

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73 articles|835 total published
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People & Culture

Denny’s names Christopher Bode CEO with a 24-month agenda

Bode’s promotion comes with Project Grand Slam, a 24-month plan covering food, beverages, catering, remodels, retail and digital operations.

APR 13, 2026 · 3 MIN READ
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People & Culture

QSR Diversity and Inclusion Report 2026

C-suite demographics, franchisee diversity, and DEI programs by chain. What's real vs performative, the wealth gap in franchise ownership, and which brands are actually changing.

MAR 20, 2026 · 8 MIN READ
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People & Culture

McDonald’s puts U.S. operations and technology under one COO

Skye Anderson’s new U.S. role joins restaurant operations, development and company stores with technology and supply oversight, alongside two global leadership changes.

MAR 30, 2026 · 3 MIN READ
Restaurant Workers in Survey See Several Paths to Advance
People & Culture

Restaurant Workers in Survey See Several Paths to Advance

Surveyed workers see career opportunities with current and other employers.

SEP 27, 2026 · 1 MIN READ
Aspire’s first food-service trainees serve a practice lunch
People & Culture

Aspire’s first food-service trainees serve a practice lunch

Aspire’s first food-service cohort handled a three-course lunch, from taking orders to resetting tables, as part of its preparation for restaurant jobs.

SEP 22, 2026 · 3 MIN READ
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People & Culture

Massachusetts cites Dunkin operator and staffing firms over worker pay

The $1.46 million assessment covers restitution for 100 employees and state penalties, with findings involving classification, pay and assignment notices.

SEP 3, 2026 · 3 MIN READ
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People & Culture

Wendy’s plans new operations role as Suerken prepares QSCC return

Wendy’s is recruiting a chief operations officer while Pete Suerken prepares to return to its independent purchasing cooperative.

AUG 17, 2026 · 3 MIN READ
CAVA’s training plan at 500 restaurants
People & Culture

CAVA’s training plan at 500 restaurants

Opening specialists and manager development support the expansion.

SEP 28, 2026 · 3 MIN READ
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People & Culture

Chick-fil-A’s 2026 scholarships show the value of upfront funding

Chick-fil-A announced roughly $29 million for more than 16,000 restaurant workers. Award timing affects how much tuition money a recipient must arrange.

APR 7, 2026 · 3 MIN READ
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People & Culture

Wendy’s reunites Wright and Cirulis in finance and strategy

Steve Cirulis takes the combined finance and strategy role as Wendy’s sets Ken Cook’s July departure and discloses the new executive’s compensation.

JUN 23, 2026 · 3 MIN READ
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People & Culture

SouthFair’s Shipley Agreement Links a Restaurant to Its Neighborhood Mission

SouthFair plans to operate a Shipley franchise at Malcolm’s Point, where Dallas records document a funded property-development loan and a separate proposed grant.

JUL 8, 2026 · 3 MIN READ
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People & Culture

WOWorks names leaders for franchise recruitment and restaurant support

James Walker leads franchise growth and Nolan Woods takes operations and training as WOWorks pursues new locations and co-branding across six brands.

MAY 28, 2026 · 3 MIN READ
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People & Culture

Jack in the Box Puts Its Board Chair in Charge of the Turnaround

Mark King’s immediate move into the interim CEO role retains JACK on Track while changing who must turn its priorities into operating decisions.

MAY 13, 2026 · 3 MIN READ
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People & Culture

Church’s gives its commercial chief loyalty, menu and pricing oversight

Kevin Nemeth’s new role combines marketing and digital responsibilities with menu and pricing decisions across Church’s restaurant system.

MAY 26, 2026 · 3 MIN READ
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People & Culture

Portillo’s cuts headquarters roles as restaurant cost pressures grow

Portillo’s July staffing action affected headquarters and limited field management roles. Its filing projects $1.1 million in restructuring charges and excludes restaurant team members.

AUG 5, 2026 · 3 MIN READ
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People & Culture

Redberry’s Canadian Expansion Shows the Work Behind Its Store Target

Ken Otto described a 15-month Jersey Mike’s review. Redberry’s earlier records identify the recruits and first Ontario openings that followed.

APR 5, 2026 · 3 MIN READ
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People & Culture

Dairy Queen Gives Phil Crawford a Broad Technology Mandate

Dairy Queen named Phil Crawford CTO over corporate IT and restaurant technology. His mandate connects commerce strategy, franchise support and leadership succession.

JUL 7, 2026 · 3 MIN READ
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People & Culture

Marco's plans Orlando training kitchen to support franchise expansion

A planned operations center costing more than $1 million pairs franchise education with a replica store kitchen, with opening expected in fall 2026.

JUN 16, 2026 · 3 MIN READ
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