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Franchisee advisory councils sit at the intersection of democracy and brand control. Some have blocked major corporate initiatives. Others rubber-stamp decisions already made. Understanding the difference matters for every operator who wants a voice.
Raising Cane's has gone from a single Baton Rouge location to 800+ units with a ruthlessly simple menu and company-owned model. Now it's targeting 1,500+ locations by 2030 — and the playbook for getting there challenges nearly every conventional franchise growth strategy.
Subway's multi-unit operators are selling, transferring, or simply walking away at rates not seen since the brand's early 2010s decline. Behind the exits: forced remodels, stagnant sales, and a growing sense that the Roark Capital playbook prioritizes brand value over operator profitability.