People & Culture Articles
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Chick-fil-A adds a second $1,500 scholarship window
Restaurant employees can apply in fall and spring. Operators submit recommendations after employee applications.
Restaurants and bars added 10,800 jobs in September
September’s restaurant and bar payroll gain followed a revised increase in August.
CAVA’s training plan at 500 restaurants
Opening specialists and manager development support the expansion.
Restaurant Workers in Survey See Several Paths to Advance
Surveyed workers see career opportunities with current and other employers.
How restaurant workers can ask Giving Kitchen for crisis support
Ahead of September 25, Giving Kitchen is pointing food-service workers toward existing crisis assistance and community resources.
Aspire’s first food-service trainees serve a practice lunch
Aspire’s first food-service cohort handled a three-course lunch, from taking orders to resetting tables, as part of its preparation for restaurant jobs.
Thrive put a Goodwill coach in nine restaurants
More than 80 of about 300 Wichita employees used the coach in year one.
Chipotle Targets Full Apprentice Coverage by the End of 2027
Chipotle aims to extend Apprentice coverage from roughly three-quarters of restaurants to every company-owned location by end-2027.
Massachusetts cites Dunkin operator and staffing firms over worker pay
The $1.46 million assessment covers restitution for 100 employees and state penalties, with findings involving classification, pay and assignment notices.
Wendy’s Gives Tariq Hassan a Combined Marketing and Customer Growth Role
The August leadership change puts customer growth alongside marketing as Wendy’s works through weak U.S. sales. Operators need shared measures and a clear feedback route.
Wendy’s plans new operations role as Suerken prepares QSCC return
Wendy’s is recruiting a chief operations officer while Pete Suerken prepares to return to its independent purchasing cooperative.
Portillo’s cuts headquarters roles as restaurant cost pressures grow
Portillo’s July staffing action affected headquarters and limited field management roles. Its filing projects $1.1 million in restructuring charges and excludes restaurant team members.
SouthFair’s Shipley Agreement Links a Restaurant to Its Neighborhood Mission
SouthFair plans to operate a Shipley franchise at Malcolm’s Point, where Dallas records document a funded property-development loan and a separate proposed grant.
Dairy Queen Gives Phil Crawford a Broad Technology Mandate
Dairy Queen named Phil Crawford CTO over corporate IT and restaurant technology. His mandate connects commerce strategy, franchise support and leadership succession.
Wendy’s reunites Wright and Cirulis in finance and strategy
Steve Cirulis takes the combined finance and strategy role as Wendy’s sets Ken Cook’s July departure and discloses the new executive’s compensation.
Domino’s Sets an Extended Handoff From Russell Weiner to Joe Jordan
Domino’s planned CEO and chairman transitions create a long overlap. For franchisees, the key is clarity about who owns operating decisions.
Marco's plans Orlando training kitchen to support franchise expansion
A planned operations center costing more than $1 million pairs franchise education with a replica store kitchen, with opening expected in fall 2026.
P. Terry's Pairs Employee Ownership With a Profit-Sharing Plan
P. Terry's profit sharing starts at 5% of operating income. Eligibility, pool size and individual payouts are separate questions.
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