Technology & Innovation Articles
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Square’s $1,999 voice kiosk targets franchise operators
Voice ordering and chain-level controls come with always-on internet, Square POS connections and monthly software fees.
Sbarro plans POS and payments upgrade at nearly 300 U.S. restaurants
Sbarro plans Aloha Next and Voyix Pay adoption at nearly 300 U.S. restaurants. The agreement aims to unify store operations, payments and central data management.
Kinetic12 plans to bring MenuData research into foodservice consulting
Kinetic12 plans to use MenuData’s menu, flavor and pricing intelligence in foodservice consulting.
HME's Nitro Vision AI brings cameras to drive-thru timing
How HME maps the queue and configures crew alerts.
Toast IQ Team connects AI scheduling with payroll
Toast’s new labor bundle connects schedule planning, recorded hours and payroll review.
Deliveroo plans UK robot deliveries with Coco
Deliveroo and Coco plan a phased UK launch starting in Canary Wharf, with pavement robots handling short trips alongside the rider network.
Sky Co-op uses AI to flag purchasing price changes
Tom Hannon says AI assistants flag purchasing changes while people retain buying decisions.
DoorDash connects restaurant tools through DashOS
Existing ordering tools meet a 2027 integration roadmap.
Menufy survey: Diners would check menus after AI recommendations
Respondents would check menus and websites after AI recommendations. Google’s documentation explains discovery eligibility and menu publishing.
Square links Apple Maps place cards to restaurant ordering
Square’s September 24 update connects its Dashboard to Apple Business, adding tools to manage restaurant listings and ordering links.
Decision Logic launches Vitals and ShiftFlow
Decision Logic says Vitals tracks performance and ShiftFlow organizes mobile tasks.
Chipotle pilots food-safety platform with Palantir
The company’s September statement outlined a pilot to consolidate restaurant risk information and guide follow-up.
&pizza removes kiosks and AI ordering
The chain cites lost interaction with guests.
7shifts Brings Employee Training Into Its Restaurant HR Platform
Course completion still leaves managers responsible for assessing practical skills.
Pilot completes Wendy’s kiosk rollout at 78 travel-center restaurants
Pilot’s completed Wendy’s deployment connects travel-center restaurants to brand ordering options within its wider food and digital program.
OpenTable's Summer Tools Target Table Rules and Guest Recognition
OpenTable's August update covers table rules and cross-location guest history. Conversational Reporting was in testing.
Bounteous and Deliverect link branded ordering with restaurant fulfillment
The partnership pairs NomNom’s customer experience with Deliverect’s ordering infrastructure. Earlier product accounts explain the division of work without implying a completed joint rollout.
Palona's restaurant AI pitch moves beyond the food order
Palona's August study counts orders and catering inquiries separately, leaving the conversion from captured requests to fulfilled business unreported.
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