Technology & Innovation

Yum Brands Has Processed Over 2 Million AI Drive-Thru Orders. The Pilot Phase Is Over

Yum! Brands has crossed 2 million voice AI orders across 300-plus Taco Bell drive-thrus, making it the largest QSR voice AI deployment in the world. For the industry, the message is clear: this technology has graduated from experiment to infrastructure.

Miso Robotics Acquires Zignyl in the $28 Billion Race to Automate Restaurant Kitchens

The maker of Flippy just bought a workforce management platform, signaling that the future of kitchen automation isn't just robots replacing workers. It's a single integrated platform managing robots, labor, and operations together. Here's what operators need to know.

Agentic AI Is Becoming the Operating System for Restaurants. Here Is What That Actually Means.

Forget chatbots and voice-ordering gimmicks. The real AI revolution in restaurants is happening in the back office, where agentic systems are autonomously managing schedules, inventory, and demand forecasting without human prompting.

Miso Robotics Acquires Zignyl as the $28 Billion Restaurant Automation Market Heats Up

Miso Robotics' Zignyl acquisition signals a new phase in restaurant automation. The global market is projected to hit $28B in 2026, with robots making everything from fries to salads.

Restaurant Tech Vendors Are Bleeding Operators Dry

The average QSR operator now pays $1,500 to $3,000 per month in stacked SaaS fees before a single customer walks through the door. POS systems, delivery commissions, loyalty platforms, and scheduling tools are eating into margins that were already thin.

The QSR Packaging Revolution: Sustainability vs Cost

QSR Speed of Service Benchmarks 2026: Who's Fastest and Why

Why Your Fast Food Order Is Wrong 15% of the Time

QSR Delivery Economics: Why Restaurants Lose Money on Every DoorDash Order

How QSR Brands Are Using Gamification to Drive Loyalty