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Labor15 articles

The QSR Workforce Challenge

Hiring, retention, wages, scheduling, training, and automation — how QSR operators are navigating the labor crisis.

1
7 Brew’s $2 protein boost goes nationwide, from coffee to soda
Operations & Management

7 Brew’s $2 protein boost goes nationwide, from coffee to soda

7 Brew expands protein choices alongside coffee brands’ milk and foam.

OCT 2, 2026 · 4 MIN READ
2
DTiQ launches ACTIONiQ to alert restaurant managers
Operations & Management

DTiQ launches ACTIONiQ to alert restaurant managers

DTiQ says ACTIONiQ flags queue conditions, supports scheduled reviews and leaves the response to restaurant managers.

OCT 1, 2026 · 1 MIN READ
3
Five Guys says its 2,000th restaurant has 150-language kiosks
Operations & Management

Five Guys says its 2,000th restaurant has 150-language kiosks

Five Guys says its CityWalk kiosks offer ordering in 150 languages. Universal’s venue preview advertised breakfast sandwiches and indoor and outdoor seating.

SEP 27, 2026 · 1 MIN READ
4
Scooter’s Coffee connects app and marketplace ordering through Olo
Operations & Management

Scooter’s Coffee connects app and marketplace ordering through Olo

June’s marketplace setup and September’s app migration show how Scooter’s connects digital ordering with store systems.

SEP 25, 2026 · 2 MIN READ
5
KPOT picks Deliverect for marketplace orders and menus
Operations & Management

KPOT picks Deliverect for marketplace orders and menus

KPOT plans a network deployment. Deliverect’s general tools connect shared menus with local exceptions, editing permissions and channel publishing.

SEP 25, 2026 · 3 MIN READ
6
KFC Canada's Kwench rollout pairs equipment and site work
Operations & Management

KFC Canada's Kwench rollout pairs equipment and site work

Elevate outlines a program to equip and prepare more than 200 Canadian KFC restaurants.

SEP 24, 2026 · 2 MIN READ
7
DonorLink connects Toast food donations to volunteer pickups
Operations & Management

DonorLink connects Toast food donations to volunteer pickups

Food Rescue US links Toast donation records to local pickups, following a 2023 grant initiative.

SEP 23, 2026 · 2 MIN READ
8
Presto connects drive-thru voice orders to Toast
Operations & Management

Presto connects drive-thru voice orders to Toast

How menu management, voice generation and POS connections bring spoken orders into restaurant operations.

SEP 22, 2026 · 3 MIN READ
9
Hunt Brothers, GoMart and Così outline three partner formats
Operations & Management

Hunt Brothers, GoMart and Così outline three partner formats

Pizza inside stores, restaurant endcaps and licensed catering bring different operating arrangements.

SEP 17, 2026 · 3 MIN READ
10
Crunchtime brings prep and waste logging to kitchen screens
Operations & Management

Crunchtime brings prep and waste logging to kitchen screens

The September launch connects tasks, inventory and reporting.

SEP 17, 2026 · 1 MIN READ
11
operations
Operations & Management

Pesce reopens Lexington Dunkin with Jimmy John’s under one roof

The Marrett Road reopening restores a historic Dunkin and adds Jimmy John’s, with the operator describing training work and planned delivery.

SEP 2, 2026 · 3 MIN READ
12
operations
Operations & Management

Mokas’ nine-store agreement spans Missouri counties and three Kansas cities

Cornerstone’s Mokas agreement covers six Missouri locations and three Kansas markets. Its 2027 opening target sits alongside an earlier franchisee’s separately staged development plan.

AUG 26, 2026 · 3 MIN READ
13
operations
Operations & Management

Pizza Hut China Opens Its 300th Adjacent Burger Bar

Yum China's 300th Burger Bar extends an adjacent-store format. The operating question is how shared resources affect costs and contribution across both businesses.

AUG 20, 2026 · 3 MIN READ
14
operations
Operations & Management

NDCP delivers its 1,000th consolidated Dunkin new-store or remodel project

The Akron milestone follows earlier packages in Newark and Duluth, showing how NDCP combines equipment procurement, delivery and installation support.

AUG 18, 2026 · 3 MIN READ
15
operations
Operations & Management

A&W’s New Prototype Keeps 40 to 70 Seats in the Operating Plan

A&W’s 2,200–2,800-square-foot U.S. prototype makes dining space a deliberate part of future development. The operating questions begin with guest flow and a site-specific budget.

AUG 18, 2026 · 3 MIN READ
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