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Labor15 articles

The QSR Workforce Challenge

Hiring, retention, wages, scheduling, training, and automation — how QSR operators are navigating the labor crisis.

1
Dillas pairs simpler meal choices with planned prep
Operations & Management

Dillas pairs simpler meal choices with planned prep

The quesadilla chain pairs six core meals with demand forecasts and owner checks on prep.

OCT 30, 2026 · 2 MIN READ
2
Starbucks’ North American profit rises as restructuring costs fall
Operations & Management

Starbucks’ North American profit rises as restructuring costs fall

Lower restructuring charges explain much of North America’s operating profit increase, while Starbucks builds a full-time café leadership role.

OCT 30, 2026 · 3 MIN READ
3
Burger King remodels need more time, RBI CFO says
Operations & Management

Burger King remodels need more time, RBI CFO says

RBI’s CFO links beef costs to a longer modernization timetable.

OCT 30, 2026 · 3 MIN READ
4
Chipotle’s kitchen-equipment rollout passes 1,700 restaurants
Operations & Management

Chipotle’s kitchen-equipment rollout passes 1,700 restaurants

Chipotle is extending its cooking and prep package, with about 2,000 restaurants planned by year-end.

OCT 29, 2026 · 2 MIN READ
5
Wingstop retrains restaurants as its sales outlook weakens
Operations & Management

Wingstop retrains restaurants as its sales outlook weakens

Wingstop describes systemwide training and coaching, while acquired restaurants add costs to its company-owned portfolio.

OCT 28, 2026 · 3 MIN READ
6
Chipotle’s brisket return revisits a food-cost tradeoff
Operations & Management

Chipotle’s brisket return revisits a food-cost tradeoff

Chipotle plans a November 5 return. Its third-quarter 2024 results show how brisket success also changed the protein-cost mix.

OCT 26, 2026 · 3 MIN READ
7
Teriyaki Madness reports 5.5% Q3 same-store traffic growth
Operations & Management

Teriyaki Madness reports 5.5% Q3 same-store traffic growth

Company figures distinguish existing-shop gains from expansion. Earlier interviews describe catering operations and digital-order constraints.

OCT 23, 2026 · 2 MIN READ
8
AmRest recruits Warsaw staff for planned Taco Bell launch
Operations & Management

AmRest recruits Warsaw staff for planned Taco Bell launch

AmRest’s Warsaw recruitment notice details training and restaurant work ahead of Taco Bell’s planned Polish launch.

OCT 14, 2026 · 3 MIN READ
9
Why Dunkin Zero’s sugar claims drew a lawsuit
Operations & Management

Why Dunkin Zero’s sugar claims drew a lawsuit

The dispute turns on allulose and the rules separating nutrition disclosures from marketing claims.

OCT 9, 2026 · 3 MIN READ
10
Subway’s EMEA Blueprint links ordering, kitchens and pickup
Operations & Management

Subway’s EMEA Blueprint links ordering, kitchens and pickup

The January 2027 standard for new stores and remodels follows earlier technology trials. Local formats depend on demand.

OCT 8, 2026 · 3 MIN READ
11
Faster pickup handoffs led drive-thru gains in 2026 study
Operations & Management

Faster pickup handoffs led drive-thru gains in 2026 study

Faster pickup handoffs led the study’s service-time gains. Dunkin’ and Chick-fil-A examples show how kitchen work and lane design connect.

OCT 7, 2026 · 3 MIN READ
12
Chipotle’s 1,500th Chipotlane pairs pickup with kitchen upgrades
Operations & Management

Chipotle’s 1,500th Chipotlane pairs pickup with kitchen upgrades

Chipotle’s September 29 milestone in Florida shows how pickup lanes fit its restaurant expansion.

OCT 6, 2026 · 3 MIN READ
13
7 Brew’s $2 protein boost goes nationwide, from coffee to soda
Operations & Management

7 Brew’s $2 protein boost goes nationwide, from coffee to soda

7 Brew expands protein choices alongside coffee brands’ milk and foam.

OCT 2, 2026 · 4 MIN READ
14
DTiQ launches ACTIONiQ to alert restaurant managers
Operations & Management

DTiQ launches ACTIONiQ to alert restaurant managers

DTiQ says ACTIONiQ flags queue conditions, supports scheduled reviews and leaves the response to restaurant managers.

OCT 1, 2026 · 1 MIN READ
15
Five Guys says its 2,000th restaurant has 150-language kiosks
Operations & Management

Five Guys says its 2,000th restaurant has 150-language kiosks

Five Guys says its CityWalk kiosks offer ordering in 150 languages. Universal’s venue preview advertised breakfast sandwiches and indoor and outdoor seating.

SEP 27, 2026 · 1 MIN READ
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