marketing
Marketing & Growth
Loyalty Programs Are the New Moat: How Starbucks, McDonald's, and Chick-fil-A Weaponized First-Party Data
With 210 million active McDonald's users and Starbucks processing 57% of U.S. sales through rewards members, QSR loyalty programs have evolved from punch cards to the industry's most powerful competitive weapon
MAR 18, 2026 · 10 MIN READ