Why QSR Employee Retention Programs Keep Failing
QSR turnover exceeds 130% annually. The industry spends billions on recruitment. Most retention programs do not work. The data on what actually does work is clear, but most operators ignore it.
QSR turnover exceeds 130% annually. The industry spends billions on recruitment. Most retention programs do not work. The data on what actually does work is clear, but most operators ignore it.
Chick-fil-A announced roughly $29 million for more than 16,000 restaurant workers. Award timing affects how much tuition money a recipient must arrange.
Crave Kitchen Georgia Tech was planned for August. Shared purchasing, training and ordering still need to work across distinct production stations.
A planned operations center costing more than $1 million pairs franchise education with a replica store kitchen, with opening expected in fall 2026.
The Marrett Road reopening restores a historic Dunkin and adds Jimmy John’s, with the operator describing training work and planned delivery.
QBG’s latest sales ranking sits alongside a documented expansion of field leadership, training capacity and new-store opening support.
Ken Otto described a 15-month Jersey Mike’s review. Redberry’s earlier records identify the recruits and first Ontario openings that followed.

Chipotle aims to extend Apprentice coverage from roughly three-quarters of restaurants to every company-owned location by end-2027.
Course completion still leaves managers responsible for assessing practical skills.