The proposed $17 billion acquisition pairs a shared membership plan with grocery advertising and restaurant software. Uber Eats still powers Instacart’s restaurant orders.
Toast disputes the FTC case. Its published terms show how upfront POS costs, subscription commitments and loan repayments connect.
Pending suggestions and employee claims have different approval controls.
Kluck routes orders to separate kitchens; Central Park’s guest instructions explain collection and staff assistance.
Bojangles and Hi Auto plan 100 more Bo-Linda sites and a queue-aware upsell feature. What owners can test when it arrives.
Blodgett pitches faster tickets from four cooking chambers. Its own documents show the temperature, pan, power and installation questions a franchise operator should settle first.
Voice ordering and chain-level controls come with always-on internet, Square POS connections and monthly software fees.
Sbarro plans Aloha Next and Voyix Pay adoption at nearly 300 U.S. restaurants. The agreement aims to unify store operations, payments and central data management.
Kinetic12 plans to use MenuData’s menu, flavor and pricing intelligence in foodservice consulting.
How HME maps the queue and configures crew alerts.
Toast’s new labor bundle connects schedule planning, recorded hours and payroll review.
Deliveroo and Coco plan a phased UK launch starting in Canary Wharf, with pavement robots handling short trips alongside the rider network.
Tom Hannon says AI assistants flag purchasing changes while people retain buying decisions.
Existing ordering tools meet a 2027 integration roadmap.
Respondents would check menus and websites after AI recommendations. Google’s documentation explains discovery eligibility and menu publishing.
Square’s September 24 update connects its Dashboard to Apple Business, adding tools to manage restaurant listings and ordering links.
Decision Logic says Vitals tracks performance and ShiftFlow organizes mobile tasks.
The company’s September statement outlined a pilot to consolidate restaurant risk information and guide follow-up.
The chain cites lost interaction with guests.
Course completion still leaves managers responsible for assessing practical skills.
Pilot’s completed Wendy’s deployment connects travel-center restaurants to brand ordering options within its wider food and digital program.
OpenTable's August update covers table rules and cross-location guest history. Conversational Reporting was in testing.
The partnership pairs NomNom’s customer experience with Deliverect’s ordering infrastructure. Earlier product accounts explain the division of work without implying a completed joint rollout.
Palona's August study counts orders and catering inquiries separately, leaving the conversion from captured requests to fulfilled business unreported.
Omilia reports more than 890 live Taco Bell locations across 38 states. Earlier Yum and NVIDIA announcements describe different scopes and deployment stages.
Miso’s Zume transaction adds technology rights and prospective licensing opportunities, while earlier disclosures show how robot pilots move toward longer operating agreements.
The expanded integration covers nested modifiers, changing availability and channel prices. Operators need to test the exceptions as carefully as the order flow.
Channel Connect became available June 16, including to eligible noncustomers. Its local software license clarifies data and compatibility responsibilities.
Wonder’s June update brings together referral links, conversational checkout and a monthly delivery-credit redemption, with different paths into Grubhub.
The Servi Q launch claims an 18-inch minimum passage and reverse movement, adding a compact option to Bear’s service-robot lineup.
The available integration connects first-party orders to loyalty profiles. DataCandy’s documentation explains the location records and account rules behind a multi-unit program.
TrackAssure connects receiving and preparation records with manager alerts and audit exports. Ladle’s launch describes the workflow but supplies no field performance data.
A May 12 availability map separates current tools from early-access projects. Employee records and reporting definitions will shape the work behind either choice.
The new product is in early access, with broader summer availability planned. Modified orders and busy handoffs offer concrete tests for prospective operators.
The announced expansion builds on Square’s U.S. Uber Eats integration, with six international markets planned and Cash App Pay coming to U.S. Uber apps.
Crunchtime named early access for three AI tools. Evaluation should follow spoken counts, photo judgments and recommended tasks through the finished work.
The April launch adds conversational meal planning and cart customization, with payment routed through Little Caesars’ app or website.
Square’s Birch Coffee case study describes a shared commerce system with outside scheduling, while leaving important configuration and performance details unreported.
The deeper integration joins purchasing and sales inside a common service. Its usefulness depends on the records connecting a case received to a portion sold.
Sweetgreen's robotic Infinite Kitchen delivers 700 basis points of labor savings and 10 points of extra margin. But with $450K per install and same-store sales falling 9.5%, the real question is whether automation can outrun fast casual's deeper structural challenges.
Wingstop's digital sales mix hit 73.2% in Q4 2025, one of the highest penetration rates in QSR. The six-year arc from 39% to 73% has fundamentally altered the brand's labor model, throughput capacity, and expansion calculus. Here's what it means for the industry.
A new benchmark study of 168 restaurant brands and 94,000 locations reveals a stark gap between AI enthusiasm and measurable results. Nearly three-quarters of operators are investing in AI, but fewer than one in ten report meaningful impact on operations or guest experience.
Over 40% of restaurant phone calls go unanswered during peak hours, costing the industry an estimated $20 billion annually. A new wave of AI phone ordering platforms is turning that dead air into revenue, and the economics are hard to argue with.
OpenTable is requiring restaurants to designate it as their 'system of record' starting April 16, 2026. With Resy, Tock, and DoorDash all making competing moves on guest data, operators face a platform dependency crisis that extends well beyond the reservation screen.
Travis Kalanick's Atoms platform just brought its Lab37 Bowl Builder out of stealth, promising 300 bowls per hour and 30-50% labor cost reductions. Meanwhile, a robot wok in Philadelphia's Chinatown is cooking 5,000-plus dishes without a human chef. A clear-eyed look at which kitchen automation technologies have crossed into commercial viability and which are still proving themselves.
Digital ordering has crossed a critical threshold. More than 40% of chain restaurant transactions globally now originate through apps and websites, according to Mordor Intelligence data. Combined with off-premise formats accounting for 70% of leading brands' revenue, the shift is rewriting how restaurants are designed, staffed, and operated.
DoorDash's Dot robot made its first delivery in Fremont, California on March 5, 2026, joining Serve Robotics, Grubhub, and Zipline in a live deployment race across U.S. cities. Here is which platforms are operating where, what the unit economics look like, and what QSR operators need to do now.
A humanoid robot's \"crazy dance\" at a Haidilao hot pot location in Cupertino sent dishware flying and required three employees to restrain it. The incident is a useful reality check for operators who have been told automation is ready for the dining room.
Roy Rogers Restaurants has selected Qu as its technology partner to unify ordering, kitchen execution, and menu management across all 38 locations. The move is a case study in why legacy regional brands can't afford to keep running fragmented tech stacks.
Audivi AI and Quail Digital have announced a global partnership that ships voice AI ordering software pre-loaded onto Quail's drive-thru hardware platform. The move targets the integration complexity that has kept mid-market and independent operators on the sidelines of voice AI adoption, and signals a broader shift in how the technology reaches the market.